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Adding Additional mailboxes in Outlook

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mcr123

Technical User
Aug 14, 2002
65
US
How to I add an additional mailbox it outlook 2002 by going to tools/email accounts and hitting the add button and selecting the mailbox? When I do it that was it loads up but then when I go into my Outlook folder and select that mailbox I get, "Unable to display mailbox. However if I just go to file and open other user's folder and select that folder then I can get in. Thats not how I want it. I want to have it set up under Outlook Today the same way my email box is set up and by setting it up the way I describe it in the beginning.
 
Sounds like you don't have full permissions to the mailbox.

Have you set the permissions in Exchange on that mailbox so that you have Full Mailbox Access?

Alternatively have you set permissions on the Outlook Today folder and all subfolders?

 
tools - email - Change - More Settings - Advanced - Add the additional mailbox(es).
 
yep gave the full permissions and in Exchange. tools - email - Change - More Settings - Advanced - Add the additional mailbox(es) doesn't work however if I do a file/open other users, it works there.
 
I might have just given permissions on just the inbox and not Outlook Today. I will check on this.
 
This is the exact message that I receive: "Unable to display the folder. Microsoft Outlook could not access the specified folder location. The operation failed"
 
Sounds like you have given permissions only to some of the mailbox folders and the the mailbox itself. You don't necessarily need to give permissions on the Exchange server unless you want to give them access to everything under the mailbox.

If you do then granting permissons on the Exchange server is the way to go. Otherwise to grant permission to the mailbox and some particular folders then follow these steps:

Logon to the mailbox that you want to give permissions
Right mouse click on the Mailbox folder
Select Properties
Select the Permissions tab
Grant whatever permissions you want.

Cheers joegz
"Sometimes you just need to find out what it's not first to figure out what it is."
 
Thanks, Yeah I figured it out. I only gave permissions to the inbox and not Outlook today as well and that was the problem.
 
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