Adding ACD to Norstar Callpilot 150 1

[Mansell]

Customer has Norstar with Callpilot 150 that really needs the eight ports. They would like to add ACD, we are told to install a second Callpilot to provide the ports necessary. Do we spec a complete Callpilot 150 or is there a different way or part number to do this.

Thanks
Mansell

 

[hawks]

2 CP's one as a voicemail and one as an ACD

 

[phoneguy427]

You could put a CC keycode in the one callpilot 150 for Callcenter if the call volume isn't to extreme. You could save some cash that way. I believe a 150 comes with basic call center. 10 agents and 2 skillsets.