Adding a 2nd TSAPI Link in AES?

[lopes1211]

We have a CM5.1 S8300 with an existing tsapi connection to AES 4.2. We want to migrate to a new CTI product but when trying to add a 2nd TSAPI link is AES, we get the following error:

"Only one TSAPI Link can be assigned to a Switch Connection"

Is it not possible to have 2 TSAPI links to one CM?

-CL

 

[SloTCMS30]

I believe that you only need a second clan (link) to establish the second connection.

“Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for.”

- Epicurus

 

[Definity]

If I remember correctly, AES is middle-ware to all the CTI platforms. Any CTI appl that you plan to implement will speak with AES only. The new CTI product will connect with the AES on either CVLAN or DLG mode. The data link connection will be added in the CM with same port (1 -8) number configured in AES for it.


Success is the ability to go from one failure to another failure with no loss of enthusiasm & energy - Winston Churchill

 

[tommyboy23]

You can only have one TSAPI Link for Each AES server.