Add on Module for 2616

[newbietotelephony]

I have a 2616 with one AOM already and need add a second. I installed the second one and changed AOM to 2. When I look at the phone I can see the additional keys but the module doesn't seem to want to work. Is there anything else I am missing. I looked at another phone that has 2 modules on it and from what I can tell it is set up the same way. Could I have possibly bought a bad module. Thank you.

 

[JcBWF]

a bad module is possible but more likely is that the version of the module and the version of the phone won't work together. Make sure the 2nd AOM is the same version as the working one. If not you need to find one that is or replace the phone and working AOM to ones that work with the versino of the new AOM.


Perfection is expected, Excellence is Tolerated

 

[trvlr1]

Also check your ribbon cable, make sure there is no damage, I have seen many screws going through a poorly installed cable.

 

[newbietotelephony]

Thank you I will try all and let you know what I find.

 

[newbietotelephony]

So I replaced my old module that was working fine with my new and it works fine. For some reason when I put a second one on it doesn't like it. Are there certain versions of this phone that only like 1 AOM the label on the back of the phone says

M2616 E/W Disp AR IIEB
NT9K16AC REL:04

On the AOM it has
NT2K22VH35
04

Any ideas? Thank you

 

[phonz1]

SOME OF THE OLDER SETS NEEDED A POWER BOARD INSIDE THE PHONE.... YOU MAY WANT TO CHANGE OUT THE SET THAT NEEDS THE 2ND AOM WITH A NEWER ONE!

 

[JcBWF]

Some of the older sets also need a power brick to make them work. Looks like a power supply for a modem only has an RJ11 on the end to plug the line cord into.


Perfection is expected, Excellence is Tolerated

 

[newbietotelephony]

I got it working. I disabled the phone and then enabled and it started working for some reason. Thank you all for your help in this matter it is much appreciated.