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Add extension dialing delay

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silicondarktide

IS-IT--Management
Apr 5, 2013
99
US
Is there any way to add a delay to the 3 digit dialing of extensions?
We have an ARS setup where you don't have to dial a 9.
It works great except when we try to dial a number like Austin 512-666-6666. it will dial extension 512 no matter how fast they dial the number.

I would like to add a 8 second delay to extension dialing. We don't even dial extensions really because all phones have a SBM24 and we use quick buttons on them.
 
Set the dial delay count to 4 and dial delay timer to 4 or 5 (no need for 8) :)

 
Odd if I change them both to like.. 2 seconds or 3 it still dials like 0 when dialing extensions.
Put it on 4 it waits 4 seconds.

I don't know if I will use it in the end because it seems to add the delay to the SBM24 buttons. Even though they aren't really set to "dial" the extension but rather "user".
 
The dial delay count isn't in seconds, it's how many digits it waits to be dialled before attempting a match, you need to set that to 4 not 2 or 3. You can shorten the dial delay timer a bit though :)

 
OHHH I see. Thanks!

On a side note does anyone know a USA area code that isn't used so I can just change my extensions to that?
 
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