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Activity Codes Softphone 2050

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Nick1971

Technical User
Nov 12, 2007
10
US
Hi all,

Could anyone give me directions to have activity codes like "gone for lunch", "bathroom", etc. configured? These codes are already within the CS1000 but I don´t know how to get them on the softphones and so far I haven´t had any luck with the documentation.

Thanks
 
look at set to set msg.. cls stsa

john poole
bellsouth business
columbia,sc
 
Set-to-set messaging is not supported on IP Phones - only on M3900 phones.
 
Am I going the right way with the following:

At first I will have to go to LD23 - YES to NRAC to the corresponding ACD queues.

Afterwards assign to each Softphone a key/button with the function ACNT.

When I put the telephone in not-ready, the assigned button/key "flashes" the activity code defined.

Anyone knows if this is the way to do it?

Thanks.
 
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