Active X viewer for Crystal 10

[ajayshah]

Hi

We are using crystal reprots 8.5. We have installed npviewer (Active X viewer for Crystal 8.5) to view and print report on client's computer through web access. Life is easy as npviewer is an exe file which can be distributed and user just needs to execute to install.

We are now upgrading to Crystal reports 10 with enterprise embedded. As per business object document, ActiveXViewer.cab for version 10 gets installed when user accesses the website for the first time. However, this is not happening.

So as per the same document we installed manually by extracting and registering dlls from ActiveXViewer.cab. It does work.

However, it is pain to do the same on our 200 consultants computer.

I have the following questions.

What do I need to do to isntall software easily? Am I missing something.

Is there any installable activeX software available to view and print Crsytal 10 reports on web ?

Thanks in advance.

Ajay

 

[synapsevampire]

Perhaps the OS or browser settings aren't allowing the users to install ActiveX components.

Here's some whitepapers:

http://support.businessobjects.com/library/kbase/articles/c2015318.asp

http://support.businessobjects.com/communityCS/FilesAndUpdates/viewers10win_en.zip.asp

-k

 

[jraheja]

Try sending the instructions to everyone in an email and the cab file. The main problem, registry is not cleaned well by crystal.

 

[pelajhia]

Users usually have to be administrators on their pcs to download the crystal actx viewer.

 

[ajayshah]

Thanks for the info guys.

Sorry for the delayed reply.

I will try and let you know.

Ajay