activation in w2003 sp1 and exchange 2003 sp1 doesn't work

[tekkanet]

Hello,
I have a problem with activation of simple BB infrastructure.
Only 5 PDAs should be part at the moment.

Mailserver: W2003 SP1 + Exchange 2003 SP1
BES: W2K SP4 + BES 4.0(to check exact version, how to?)

The BES box is a black box: grey actually... ;-)
Infact hw provided by Vodafone via Italian partner.
Sw (base OS + BES) installed by Vdf partner.

We have problems because we are not able to activate the user.
The PDA is 7100 provided by Vdf in Italy.

They are talking about problems already had with this precise configuration, that rim is trying to solve.....

Any one is using successfully my configuration (in particular at mail server side, service packs included)?
Thanks in advance.
Gianluca

 

[tekkanet]

here are furtehr info:

- Version of blackberry manager 4.0.1.18

- messages in bes server in BLACKBERRY_ALRT log are:

{user@domain} MAPIMailbox:efineCustomProps - m_pRootFolder->GetIDsFromNames (0x80070005) failed.
{user@domain} MAPIMailbox::Construct - DefineCustomProps (0x00000000) failed.
User Name Surname not started

- PDA: 7100 v4.0.0.198 (Platform 1.8.0.121)
cryptografic kernel v3.8.0.24

Thanks in advance,
Gianluca

 

[ninja1499]

Hello Gianluca, on the BES server you need to update the MDAC2.8 this will let you activate wirelessly.