Activating AA Remotely

[Go1dFinger]

I have a User that wants to be able to activate an alternate Greeting/AA remotely utilizing VMPro. He wants this in case employees are unable to make it in because of weather conditions. Can this be done and if so what action(s) are needed?

 

[jamie77]

You could set a user variable for this.

How do your calls go through VM Pro at the moment???

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[ProviderReborn]

Yeah, this is a good plan.
Route your ICR through a user variable test.
True goes to a transfer option just doing what your system does now.
False goes to a AA/Leave mail action or whatever the hell you want.

You would then need some way of activating this.
I would suggest another ICR going into a menu option which sets the variable to on and 2 sets the variable to off.

Job done.

ACA - IP Office Implement
ACA - IP Telephony
CCENT - Cisco ICND1
CCNA - Working towards.

 

[ProviderReborn]

Bit more info on user variables here.

http://marketingtools.avaya.com/kno...icemailpro/variables/userdefinedvariables.htm

ACA - IP Office Implement
ACA - IP Telephony
CCENT - Cisco ICND1
CCNA - Working towards.

 

[Go1dFinger]

Thanks guys for the insight, I will get er done.

 

[jamie77]

to activate send to a menu (as above) but PIN code it so only certain people can set it.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[kflounders]

We also play the weather message before users mailboxes so that the callers to DIDs understand that they may not get a call back.

Its in the default leave mail option.