ACT! email

[superhal]

Hi, there, I have a question for the group.
I have ACT! 9.0 and Outlook 2003 SP2. All I want to do is to be able to use an email template to email contacts, one at a time to start, and later maybe some "blast emails" (just small ones.) What I want to do is pretty simple but I can't quite figure it out. Ideally, I would
1. create an email for a contact from a template. It would be nice if it included the subject line
2. Modify it, you know, add "It was nice to speak with you" or "sorry I missed you."
3. Attach something
4. Send it and have some kind of note in History.

Ideally, I wouldn't have to set up an address book in Outlook, tho I have no strong objection.

Any thoughts?

 

[GLComputing]

Which item of your list are you actually having a problem with?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[superhal]

The whole thing, really. (I forgot to mention that I use Word as my word processor and I'm using the Outlook email client not the ACT email client.)

I tried to set up a template and it didn't work, I don't see any way to have a subject line placed in the email automatically, when I send an email (by clicking on the contact's email address and typing and pasting the subject line and text) it doesn't put an entry in the Last E-mail field.

What I'm trying to do is such an obvious procedure that I'm assuming I just don't know how to set it up. Am I wrong? Is ACT! 9.0 really that lame?

 

[GLComputing]

What specifically didn't work when you tried to set up your template?

To send a template, try these steps

http://itdomino.act.com/act.nsf/docid/13883

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au