Having problems linking ACT 8 with and IP500 4.1(15). Does anyone know if you need a special licence or do you ave to buy a TAPI licence from ACT! Has anyone had any issues and been able to resolve them?
ACT 8 is not directly supported.
Avaya points to a third party vendor:
Optional Microsoft Outlook 2000/2003/XP, ACT! 6, ACT! 7.0, Maximizer 8.0 and Goldmine 6.7 for contact management integration. ACT! 7.0 and higher is supported via the optional TAPI.NET available from CRM Addons (www.crmaddons.com) a third-party vendor.
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