Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

ACR release 10 Minor alarms connection cleared

Status
Not open for further replies.

knoester

Technical User
Nov 20, 2005
72
NL
Hello Guys,

I got the following alarms in webpage :

Minor Alarm connection cleared from wrong call : was connected to 277 but cleared from 280

logfile shows :
[TSAPIEvent-1] ERROR com.swhh.cscm.c.a - Connection cleared from DIFFERENT CALL! Thought I was on 277 but cleared from 280
[TSAPIEvent-1] ERROR com.swhh.cs.a.y - Alarm raised Connection cleared from wrong call. Was connected to {0} but cleared from {1} [277] [280]

this is just one Minor but happens every minute with several extensions.
Strange thing about it is that there are only 4 digit extension/huntgroups/vdn,s in the system
nothing in CM is 3-digit long but is shows 277 and 280??????

anyone know where this comes from?

thanks,
 
i d receive than from my ACR (10). i dont know where it come from.
 
how do you solve this error.

i got this error and then, my ACR d crash (had to restart the CSCM service)...
 
in directory /opt/witness/properties
in the file acr.properties --> tsapi.checkcallid=false
after that service cscm restart

good luck

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top