TN is acquired by Symposium or other ACD Database. WHY are you wanting AST acquire? Do you have a call recording package?? Which would acquire by AST. What is your concern??
What keys on your sets have the POSID and DN? On my system, key 0 is the InCalls key and key 1 is the personal DN. So for the AST prompt I have 0 1 which means those keys can be acquired by applications.
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