I have this shutdown problem with an acer aspire 5720. It keeps shutting down periodically and for no apparent reason. I tried it wihtou the battery and with only the battery. I have removed each one of the memory chips but it still happens. I was wondering if anyone has had this problem before.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Acer Apsire 5720 power off
- Thread starter techie131
- Start date
Sounds like thermal issues, so I would clean out the airducts and fan(s) as a starter...
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
RunningCord
Programmer
Start off by having a look in the BIOS for a temperature setting. Perhaps its on too low a setting.
Make sure all your operating system updates are current. While it is difficult to say for certain, I would have thought if it was a memory chip, it would freeze / crash, not power down. Have a look at the Event log and see if there is something there. If it does it regularly try running in safe mode and see if it still does it - that might give some indication as to a hardware/software issue.
Make sure all your operating system updates are current. While it is difficult to say for certain, I would have thought if it was a memory chip, it would freeze / crash, not power down. Have a look at the Event log and see if there is something there. If it does it regularly try running in safe mode and see if it still does it - that might give some indication as to a hardware/software issue.
- Status
Similar threads
- Locked
- Question
