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ACDs

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tonyx

tonyx

MIS
Feb 22, 2002
45
US
What is the correct way to "out" an ACD?

Thanks
 
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1. Remove all the ACD agents in LD 10/11
2. Remove the ACD-DN is LD 23
 
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So when removing the ACD-DN in Ld 23
Is it:
Req: out
type:ACD
Cust: 0
ACDN: xxxx
then carrige return to the end?
Thanks
 
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