Hi,
Is there away to change the number of characters per line to 132 and still maintain the formatting.
This is a Nortel Option 11c system with basic reporting only. Also is there away to turn off daily totals or schedule them at a time other then xx:00?
Thank you
Example
current
REPT 1
ACD AVG CALLS AVG AVG AVG AVG AVG DN AVG #-XFER AVG-TIME-P
OSN
DN AGTS ANSWD ASA DCP HDCP PCP WORK WAIT CALLS TIME IDN ACD BUSY MAN
NED
8940 0 **** **** **** **** **** **** 0 **** 0 0 ***** **
***
472 0 **** **** **** **** **** **** 0 **** 0 0 ***** **
***
450 249 2 130 2 254 387 311 247 76 1 43 16966 28
Would like to have
REPT 1
ACD AVG CALLS AVG AVG AVG AVG AVG DN AVG #-XFER AVG-TIME-POSN
DN AGTS ANSWD ASA DCP HDCP PCP WORK WAIT CALLS TIME IDN ACD BUSY MANNED
8940 0 **** **** **** **** **** **** 0 **** 0 0 ***** *****
472 0 **** **** **** **** **** **** 0 **** 0 0 ***** *****
450 249 2 130 2 254 387 311 247 76 1 43 16966 28
Is there away to change the number of characters per line to 132 and still maintain the formatting.
This is a Nortel Option 11c system with basic reporting only. Also is there away to turn off daily totals or schedule them at a time other then xx:00?
Thank you
Example
current
REPT 1
ACD AVG CALLS AVG AVG AVG AVG AVG DN AVG #-XFER AVG-TIME-P
OSN
DN AGTS ANSWD ASA DCP HDCP PCP WORK WAIT CALLS TIME IDN ACD BUSY MAN
NED
8940 0 **** **** **** **** **** **** 0 **** 0 0 ***** **
***
472 0 **** **** **** **** **** **** 0 **** 0 0 ***** **
***
450 249 2 130 2 254 387 311 247 76 1 43 16966 28
Would like to have
REPT 1
ACD AVG CALLS AVG AVG AVG AVG AVG DN AVG #-XFER AVG-TIME-POSN
DN AGTS ANSWD ASA DCP HDCP PCP WORK WAIT CALLS TIME IDN ACD BUSY MANNED
8940 0 **** **** **** **** **** **** 0 **** 0 0 ***** *****
472 0 **** **** **** **** **** **** 0 **** 0 0 ***** *****
450 249 2 130 2 254 387 311 247 76 1 43 16966 28