robakabobbo
Technical User
Greetings,
I have 5.5 option and AACC 6, that multiple ACD's connect to. This one ACD is acting funny. It is literally just a 2 phone ACD group. When I press key 0 to login, It does nothing, absolutely nothing. Cant put in the login ID nothing. Now, if I out the phone and rebuild it, It works, until you hit make set busy twice to log out, then it does the same thing. I don't know what I'm missing, but I need to find a solution for it. Has anyone ran into this before?
I have 5.5 option and AACC 6, that multiple ACD's connect to. This one ACD is acting funny. It is literally just a 2 phone ACD group. When I press key 0 to login, It does nothing, absolutely nothing. Cant put in the login ID nothing. Now, if I out the phone and rebuild it, It works, until you hit make set busy twice to log out, then it does the same thing. I don't know what I'm missing, but I need to find a solution for it. Has anyone ran into this before?