Hey Guys
Is there a way to printout who all is using a ACD License?
What I normaly do is print a TN Dump. Capture it and display it in Excell. I then Fileter and look for the prompt of AST.
ld 81 at the req prompt type lst and at the feat prompt enter agn and press enter for another feat prompt and enter spv and just press the enter key all the way thru and the system should list you all acd agents and supervisor built.
license may not always equal the total if you've made a lot of changes since your last ini. the lic should be released with a delete but i have seen a switch as many as 6 off. they do rls on an ini if they are in the wronge table
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