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ACD adjusting the warning tone frequency
- Thread starter riverwalk
- Start date
AvayaTier3
Technical User
Example of modification of ziptone to delay the ziptone by 300ms.
Other tones can be modified as well. These are system wide, be careful you don't break something. hit help on the Tone Name field.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
Other tones can be modified as well. These are system wide, be careful you don't break something. hit help on the Tone Name field.
Code:
display tone-generation Page 2 of 21
TONE GENERATION CUSTOMIZED TONES
Tone Name Cadence Tone
Step (Frequency/Level)
zip 1: 480/-17.25 Duration(msec): 950
2:
3:
4:
# change to this
display tone-generation Page 2 of 21
TONE GENERATION CUSTOMIZED TONES
Tone Name Cadence Tone
Step (Frequency/Level)
zip 1: silence Duration(msec): 300
2: 480/-17.25 Duration(msec): 950
3:
4:A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
- Thread starter
- #3
billybobdan
Technical User
The command is "change tone" and it is run on the PABX (cm).
You didnt mention what version of software the pabx is running.
You didnt mention what version of software the pabx is running.
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