Accpac Q.- Invoices and Credits being combine during check Run

[Guest_imported]

We just recently had to reload Accpac (4.1a small business) on a different CPU. Everything seems to be running fine, except that when we print checks the credits don't show up. Instead they get deducted from the invoices.

Ex: $100 Invoice A $ $10 Credit B for Al's Towing.
Instead of showing the invoice and credit on the check, it just show Invoice A $90.

One last thing. When I create the payment batch and do a check register, the credits and invoices show for each vendor. (This is the step before the Check Run)

Any help would be much appreciated.

Joe

 

[DjangMan]

Hi Joe,

I've seen this before. This is either dealt with in a service pack or in 4.2.

DjangMan

 

[Bhinder]

We had this problem. We solved it by specifying a Invoice Number to every credit note posted.