Accpac Error Message: 2178 OEINVH1.C

[karen999au]

Does anyone know what causes the following error message. After this displays the user is locked out.

Description: Internal error. misc. error in usrValidate (2178 OEINVH1.C).

 

[Jay Converse]

Version?
Service packs?
Database?
Environment?

 

[karen999au]

Re: Description: Internal error. misc. error in usrValidate (2178 OEINVH1.C).

It is Accpac 5.2A with MS SQL Database using Windows XP

 

[Jay Converse]

Pay attention this time.

OE Service pack?
SM Service pack?
SQL Service Pack?

 

[karen999au]

Don't be rude it is unbecoming !!!! I have given you all the information I know. If you can't help then that's fine but there is no excuse for you to be rude....a genius in your own lunch break or not.

 

[Jay Converse]

I'm not being rude. It's important to know all the service pack levels to diagnose the problem. Press Help/System Information.

 

[ettienne]

What are the steps you perform leading up to the error message?
Have you run Scan ISAM?
Have you run the data integrity check?

 

[karen999au]

Thanks ettienne that did the trick !

 

[ettienne]

Which one?
Scan ISAM? I suspected the USERS.ISM file had a problem.