Accessing Call Pilot from outside Line

[sienz]

I know that we can call our extension and push **. and it will ask for the mailbox number.

Anyone know when can i find the access number (directly to call pilot)?

Thanks

 

[biv343]

I don't believe you can dial into CallPilot directly on a BCM (like you can on a PBX CallPilot). You'd need to go through a mailbox or an auto attendant to get there.

Someone please correct me if I'm wrong.

 

[acewarlock]

On our DID system I just make a target line point to the Vmail DN. I guess you could do that with an analog line also.

 

[3Sixty]

Is this internal or external.

Dial feature 980 or the call pilot dn (fetaure 985 to find out the dn)

Marshall

http://www.marshallshouse.co.uk

 

[3Sixty]

If it is external you will require someone to transfer you to the mail or associate a line to the an AA or mailbox as stated above.

Marshall

http://www.marshallshouse.co.uk

 

[sienz]

From external: Example someone need to check his VM from his cell. I would like it can go direct to VM so the caller does not have to wait 4 rings.

What i will find out with feature 985? this phone system is in another office. I will check it sometimes today.

 

[3Sixty]

If you have a spare line or DID number you could create a greeting table and record a message telling your work colleages how to pickup there mail. The other thing you could do is switch on the off premises notification.

To set up Off-premise Message Notification to a phone number:
1. On a handset, press F981. Follow the voice prompts or the display
button options to open your mailbox.
2.
a) If you use the CallPilot interface:
i) Press 85 to open the Mailbox Tools
ii) Press NOTIF or 2 to open the Off-premise Message Notification
menu
b) If you use the Norstar Voice Mail interface:
i) Press ADMIN or 8
ii) Press 6 to open the Off-premise Message Notification menu
3. Press ADMIN or 1 to set up Off-premise Message Notification.
4. Press PHONE or 1 to choose a phone number destination.
5. Enter the destination phone number and press OK or #. The
destination phone number is a maximum of 30 digits.
6. Press OK or # to accept the destination phone number. Depending on
the Mailbox Outdial type, you may need to enter a digit before the
destination phone number. For example, if a PRI pool is accessed by
pressing 9 (i.e. by use of Call Routing) then this digit will need to be
entered before the destination phone number. This does not apply for
regular line pools, as the pool is specified in the Mailbox Outdial
settings.
7. Enter the start time for Off-premise Message Notification. This is a fourdigit
field. You must precede a single-digit hour and minute with a zero.
8. Press AM or 1 or PM or 2.
9. Press OK or # to accept the start time.

Marshall

http://www.marshallshouse.co.uk

 

[sienz]

Thank you Marshall

 

[acewarlock]

Are you using DID og COT lines????

 

[sienz]

DID

 

[acewarlock]

I picked a target line and point it at the Vmail DN and I use the last DID number in the Range and have the AA pickup that Target line and when it answers you have the Vmail and can put in you **. I have 60 BCM sites and I do this with all of them.