Accessing a BCM via an Ethernet Port

[jchriscoe]

A customer of mine has moved into an office space and the tennant before them left a BCM phone system that is somewhere on the 2.0 software range. What I am trying to do is access it to start programming the system for their use.

What I am having trouble finding out is the current IP address to connect to the BCM. What is the default IP address assigned by Nortel?

Also i have tried connecting to the BCM via a telephone using the Feature**266344 command and have been unsuccesful. What is the default command to enter the programming through a telephone?

Thanks,

jchriscoe
North Carolina

 

[MagnaRGP]

Telephone based programming is not supported until 4.0.

Default IP address is 10.10.11.1/24 on LAN 2 and 10.10.10.1/24 on LAN 1.

You can also connect via the serial port 9600/n/8/1. If you don't have password information though, you are hosed.

 

[jchriscoe]

I have connected a serial cable and am trying to use hyperterminal to connect via the serial port. I have set up my com port to be 9600,8,n,1. Is there any paticular key sequence required to get the BCM to talk?

jchriscoe
North Carolina

 

[MagnaRGP]

Try with or without a null modem. As soon as you achieve a good connection, the screen will ask you for Username after you press enter once or twice. As stated above, if you do not have username/password info, you are S.O.L.

You can try connecting a packet sniffer to the BCM and see if you get any packets out of it which would give you the IP address. Then the web page is

Http://ipaddress:6800.

You can search the forum for default user/password (I won't put them on a post) and try them.

Good luck.

 

[jchriscoe]

It's strange no matter what I try I am unable to get in either thru the serial port or the ethernet ports. I have tried using a null modem cable at 9600,8,N,1 using either Xon/Xoff, hardware, or none as the flow control. I have also tried connecting a crossover cable to both the 1 and 2 ethernet ports setting my laptop to the correct IP address range and even talked to the guy who used to support the system and got the addresses of 10.10.100.15 & 16 as the addresses that were used. I also used LookAtLan to try and sniff the address and was unsuccessfull.

I just can't get in.

Any additional help would be appreciated.

Thanks,

jchriscoe
North Carolina

 

[MagnaRGP]

HD could very likely be gone. Can you ping the supplied addresses and get a response? If not, connect a monitor to the monitor port and see if the you get a windows file message come up during boot.

 

[TWISTEDAPP]

Are you at least getting to the login prompts either through explorer or on the serial cable interface?

 

[acewarlock]

Is this a BCM 1000?
What is the model # ie: NT7B10??

If you don't get any responce from the serial port or you can't ping the IP address, it may have the BAD CAP problem that started with the BCM 1000.