Access Setup problem

[tonyireland]

I have sent out a CD to my users which installs an Access MDE + Access XP Runtime files on their machines. However one user (and no others) who is running Windows 2000 SP 4 gets the message that the installation requires Windows NT 4.0 Service 6.0 or above!! It seems to occur when they're installing some VB elements.
I created the setup using the standard package and deployment wizard.

Has anyone encountered this problem?

thanks

 

[DanJV]

Tony-I am having the exact same problem when installing on an XP machine. Did you come up with a fix?

Dan Vietze
IT Manager
Frederick Manufacturing, Blount Inc.

 

[tonyireland]

Dan
although I posted this thread last November I hadn't got a clue as to what the problem might be until yesterday when I found this article

http://support.microsoft.com/default.aspx?scid=kb;en-us;837150

on the Microsoft website. Although it refers to server 2003 my suspicion is that missing DLLs must be at the heart of it somewhere, regardless of Windows version. Interestingly my client only experiences this problem on PCs that he says he has 'rebuilt' with Windows 2000 rather than taken an upgrade path, which again fits rather neatly with the article.

all the best

Tony