Hi All,
I have a very strange situation with two of our helpdesk operatives' PCs. They are both missing the "Shadow" option from the context menu and the action menu when a session is selected.
It has to be something to do with the PC, as I have logged these users on to other machines and the shadow option is available to them. I have logged on to these machines (domain admin) and I don't get the shadow option either.
I have unistalled / reinstalled CMC several times to no avail as domain administrator, local administrator.
Any idea would be gratefully received.
Many thanks
P.S. This thread is also on the Citrix Forum
I have a very strange situation with two of our helpdesk operatives' PCs. They are both missing the "Shadow" option from the context menu and the action menu when a session is selected.
It has to be something to do with the PC, as I have logged these users on to other machines and the shadow option is available to them. I have logged on to these machines (domain admin) and I don't get the shadow option either.
I have unistalled / reinstalled CMC several times to no avail as domain administrator, local administrator.
Any idea would be gratefully received.
Many thanks
P.S. This thread is also on the Citrix Forum