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Access anolog line on Expansion Server ( L ) 1

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William C290

Technical User
Jul 25, 2024
76
JO
Hello ...


How can we make an Expansion Server (L) user access the analog line using 8 access code from Expansion 500v2?

I created the shortcode on ARS and it's working for any user on the Primary server, but for users on Expansion, it is always outed from PRI.

--- User Rights Solutions

Code: 8N
Feature: Dial
Telephone Number: N
Line Group Id: 50:Main

--- 50 Main ARS Primary ( 2 shortcodes)

Code: N
Feature: Dial
Telephone Number: 8N
Line Group Id: 99003 ( Outgoing Line ID to Expansion 500v2)


--- Expansion 500v2 Short Codes

Code: 8N
Feature: Dial
Telephone Number: N
Line Group Id: 72 ( Outgoing Line ID for Line)

I have another shortcode and ARS for PRI outgoing and all is working either on Primary or Expansion (L) using 9 code
also, this analog line is working from any users on primary using the same user rights, but from users on Expansion (L) it's always outed from PRI.

Thanks
 
Solution
Unfortunately not working, out always from PRI, But I have an idea from you.

Working in this way,

--- Expansion (L)

Code: 8N
Feature: Dial
Telephone Number: 8N
Line Group Id: 9999

--- Primary shortcodes

Code: 8N
Feature: Dial
Telephone Number: 8N
Line Group Id: 50 Main

--- 50:Main Solution Useer Rights

Code: 8N
Feature: Dial
Telephone Number: 8N
Line Group Id: 99003

--- Expansion 500v2
Code: 8N
Feature: Dial
Telephone Number: N
Line Group Id: 72

At the end of the two-day trip, nothing worked except this way, but I want to thank you for your cooperation with me and for illuminating the idea for me
try to change the outgoing group ID for the PRI line. to diffrent from the IDs of the analog lines.
share screens for all IDs of the 500v2 gateway expansion.
 
it's different, for PRI is 10, and for Analog is 72

as I told you any user on primary use this user rights access the line and out form it.
 

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is the short code that users using a system short code/ solution user right short code / primary user right short code ?
 
1- delete this short code from the solution user rights, user rights primary and user rights expansion.

2- create the below short code : on the primary user rights and select the users membership.
Code: 8N
Feature: Dial
Telephone Number: 8N
Line Group Id: 99003

3- recreate the below short code on the expansion system 500v2 :
Code: 8N
Feature: Dial
Telephone Number: N
Line Group Id: 72


if this doesn't work we can go with a remote session to check the config with you. up to you.
 
Unfortunately not working, out always from PRI, But I have an idea from you.

Working in this way,

--- Expansion (L)

Code: 8N
Feature: Dial
Telephone Number: 8N
Line Group Id: 9999

--- Primary shortcodes

Code: 8N
Feature: Dial
Telephone Number: 8N
Line Group Id: 50 Main

--- 50:Main Solution Useer Rights

Code: 8N
Feature: Dial
Telephone Number: 8N
Line Group Id: 99003

--- Expansion 500v2
Code: 8N
Feature: Dial
Telephone Number: N
Line Group Id: 72

At the end of the two-day trip, nothing worked except this way, but I want to thank you for your cooperation with me and for illuminating the idea for me
 
Solution
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