Hi,
I am trying to figure out how to get french accents to appear correctly when data is forwarded to an Outlook message.
I will explain as best I can. We use a web form when our ticketing system is down where the help desk staff can fill in tickets and then mail it to their mailbox. What happens here is that even though the fields allow for any caracter, once it is sent to the Email message if they have used French caracters such as èéçâ or any other, it won't print correctly.
For example, ç turns into ç and é turns into é.
Is there a way to have Outlook read these correctly? This is the gyst of the code used:
document.write('<html>\n<head>\n<title>Report A Problem</title>\n</head>\n<body>\n<CENTER><h1><font face="Arial,Helvetica"><font color="#0066CC">SRMIS Contingency Form</font></font></h1><H2><I>Please read carefully:</I></H2><br><table BORDER=0 COLS=1 WIDTH="90%"><tr><td>Text here.</td></tr></table><br>\n<table WIDTH="70%" border="2" cellpadding="5" bordercolor="#3399cc" bordercolordark="#000000"><tr><td><form NAME="REPORT_PROBLEM" method="post" enctype="text/plain" action="mailto:*@*.*?subject=' ...
I am guessing it has to do with the 'enctype="text/plain"' but I don't know much at all about HTML/Javascript
Any ideas?
I am trying to figure out how to get french accents to appear correctly when data is forwarded to an Outlook message.
I will explain as best I can. We use a web form when our ticketing system is down where the help desk staff can fill in tickets and then mail it to their mailbox. What happens here is that even though the fields allow for any caracter, once it is sent to the Email message if they have used French caracters such as èéçâ or any other, it won't print correctly.
For example, ç turns into ç and é turns into é.
Is there a way to have Outlook read these correctly? This is the gyst of the code used:
document.write('<html>\n<head>\n<title>Report A Problem</title>\n</head>\n<body>\n<CENTER><h1><font face="Arial,Helvetica"><font color="#0066CC">SRMIS Contingency Form</font></font></h1><H2><I>Please read carefully:</I></H2><br><table BORDER=0 COLS=1 WIDTH="90%"><tr><td>Text here.</td></tr></table><br>\n<table WIDTH="70%" border="2" cellpadding="5" bordercolor="#3399cc" bordercolordark="#000000"><tr><td><form NAME="REPORT_PROBLEM" method="post" enctype="text/plain" action="mailto:*@*.*?subject=' ...
I am guessing it has to do with the 'enctype="text/plain"' but I don't know much at all about HTML/Javascript
Any ideas?