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About: blank only on a specific link 1

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abwrebel

IS-IT--Management
Jul 12, 2002
12
0
0
US
I am encountering a problem with About: blank that is atypical of the variants I have seen before. The homepage, etc. is not being changed. I can browse the web anywhere I would like to go. For business however, I have to go to a special website to book vacations. I can get to the website fine, but on one of the links specifically from this website, you have to verify a certificate. This works fine. Then you choose the certificate and after this the about blank page comes up. It has the appearance of a pop up. The top bar is blue, it says about: blank and the popup is completely blank. The link never comes up. It stops with this about: blank popup.

I have run TrendMicro and AVG to get rid of the viruses. I have also run Microsoft Anti Spyware, AdAware, AdAware Away, & SpyBot. While these items have found many items and removed them, the problem persists.

Any help would be appreciated!
 
Here is the hijackthis log file:

Logfile of HijackThis v1.99.1
Scan saved at 4:24:46 PM, on 7/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\Amaprt\MainSrv.exe
C:\Amaprt\AmaPrt.exe
C:\Amaprt\AmaPrt.exe
C:\Amaprt\ComAdapt.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\nrpn\osoa.exe
C:\DOCUME~1\Laura\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\pbalrn.exe reg_run
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: O15 - Trusted Zone: O15 - Trusted Zone: (HKLM)
O15 - Trusted Zone: (HKLM)
O15 - Trusted Zone: (HKLM)
O15 - Trusted Zone: (HKLM)
O15 - Trusted Zone: (HKLM)
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - O16 - DPF: {266BB960-7DA8-11D4-A849-00008321B7D9} (Amadeus Cmd Page Cross Communication) - O16 - DPF: {3D518D7D-422F-4787-AC71-10BB552E897B} (Amadeus_SP2_Patcher Class) - O16 - DPF: {665C05C1-517D-11D3-BE4A-00008322ED5D} (MSIInspect.Inspector) - O16 - DPF: {EBE01DF7-D451-11D5-A842-000102A97CAB} (AmadeusInit.Init) - O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Amadeus Automatic Update - Amadeus - C:\Program Files\Automatic Update\AutoUpdate.exe
O23 - Service: AmadeusProPrinter - Amadeus - C:\Amaprt\MainSrv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
 
download ccleaner



* Install CCleaner
* Launch CCleaner and look in the upper right corner and click on the "Options" button.
* Click "Advanced" and remove the check by "Only delete files in Windows temp folders older than 48 hours".
* Click OK
* Do not run CCleaner yet. You will run it later in safe mode.


Download the pocket killbox




* Download the trial version of Ewido Security Suite here



* Install ewido.
* During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
* Launch ewido
* It will prompt you to update click the OK button and it will go to the main screen
* On the left side of the main screen click update
* Click on Start and let it update.
* DO NOT run a scan yet. You will do that later in safe mode.



* Click here for info on how to boot to safe mode if you don't already know how.


How to boot to safe mode



* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


* Restart your computer into safe mode now. Perform the following steps in safe mode:



* Run Ewido:

* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop






have hijack this fix these entries. close all browsers and programmes before clicking FIX.



O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\pbalrn.exe reg_run
O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} -


Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the Full Path of File to Delete box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the
X in the middle after you enter each file. It will ask for confirmation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the Paste Full Path of File to Delete box.



Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.


C:\WINDOWS\system32\pbalrn.exe
C:\Program Files\nrpn\osoa.exe


now run ccleaner


post another log and the ewido log
 
First off thank you pechenegs for taking the time to reply. I have run your suggestions. Still the same however.

New hijack this log after doing routine above:

Logfile of HijackThis v1.99.1
Scan saved at 11:27:59 PM, on 7/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Automatic Update\AutoUpdate.exe
C:\Amaprt\MainSrv.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Amaprt\AmaPrt.exe
C:\Amaprt\AmaPrt.exe
C:\Amaprt\ComAdapt.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Documents and Settings\Laura\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: O15 - Trusted Zone: O15 - Trusted Zone: (HKLM)
O15 - Trusted Zone: (HKLM)
O15 - Trusted Zone: (HKLM)
O15 - Trusted Zone: (HKLM)
O15 - Trusted Zone: (HKLM)
O16 - DPF: {051FE707-9706-11D5-A836-000102A7C938} (Amadeus Automatic Update) - O16 - DPF: {266BB960-7DA8-11D4-A849-00008321B7D9} (Amadeus Cmd Page Cross Communication) - O16 - DPF: {3D518D7D-422F-4787-AC71-10BB552E897B} (Amadeus_SP2_Patcher Class) - O16 - DPF: {665C05C1-517D-11D3-BE4A-00008322ED5D} (MSIInspect.Inspector) - O16 - DPF: {E90EF4C9-1476-4C49-B926-97C7D9D30A06} (Certificates_Info Class) - O16 - DPF: {EBE01DF7-D451-11D5-A842-000102A97CAB} (AmadeusInit.Init) - O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Amadeus Automatic Update - Amadeus - C:\Program Files\Automatic Update\AutoUpdate.exe
O23 - Service: AmadeusProPrinter - Amadeus - C:\Amaprt\MainSrv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)



Here is the Ewido file:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:14:52 PM, 7/25/2005
+ Report-Checksum: ED0F83D9

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{7E66936C-FEA0-4984-AD26-7B6661AC5B2E} -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{45397063-D7D0-47C2-9508-26487608A298} -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{71EFE583-62FE-4419-9918-CA3B683F7B36} -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{9967A873-40F3-4C7E-9239-6C8760F19F61} -> Spyware.HotBar : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Spyware.WebRebates : Cleaned with backup
HKU\S-1-5-21-1614895754-1547161642-839522115-1004\Software\Microsoft\Internet Explorer\Explorer Bars\{7E66936C-FEA0-4984-AD26-7B6661AC5B2E} -> Spyware.HotBar : Cleaned with backup
:mozilla.6:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.7:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.8:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.9:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.10:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.11:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.15:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.16:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.17:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.19:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.21:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.22:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.23:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.24:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.25:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.26:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.36:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.37:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.38:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.48:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.56:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Clickzs : Cleaned with backup
:mozilla.57:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.58:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.100:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.101:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.123:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.124:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.125:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.126:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.127:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.128:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.133:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.134:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.135:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.136:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.137:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.139:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.151:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Sitestat : Cleaned with backup
:mozilla.152:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Sitestat : Cleaned with backup
:mozilla.155:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.156:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.157:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.160:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.161:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.162:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.163:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.164:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.165:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.166:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6x8udvav.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.6:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.7:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.8:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.9:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.10:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.11:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.15:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.16:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.17:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.19:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.21:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.22:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.29:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.30:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.31:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.41:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.49:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Clickzs : Cleaned with backup
:mozilla.78:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.79:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.93:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.94:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.95:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.96:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.112:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.113:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.114:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.117:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.118:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.119:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.120:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.121:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.122:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.123:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\q0qzef84.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\Cookies\administrator@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\Cookies\administrator@adopt.specificclick[2].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Laura\Cookies\laura@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Laura\Cookies\laura@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Laura\Cookies\laura@doubleclick[2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Laura\Cookies\laura@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Laura\Cookies\laura@qksrv[2].txt -> Spyware.Cookie.Qksrv : Cleaned with backup
C:\Documents and Settings\Laura\Cookies\laura@servedby.advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Laura\Cookies\laura@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\B5FE3379-CCBB-42EA-9BBC-CBA30A\25319FB9-5C84-4D59-99BE-625D1A -> Spyware.PurityScan : Cleaned with backup
C:\Program Files\Netscape\Netscape\plugins\npzango.dll -> Spyware.WinAD : Cleaned with backup
C:\temp\WinCtlAdInstPack.exe -> Spyware.WinAD : Cleaned with backup
C:\WINDOWS\habdfthjoah.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\icont.exe -> Spyware.AdURL : Cleaned with backup
C:\WINDOWS\ru.exe -> Spyware.PurityScan : Cleaned with backup
C:\WINDOWS\system32\f3PSSavr.scr -> Spyware.MyWebSearch : Cleaned with backup
C:\WINDOWS\system32\kiduk.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\koduk.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\lradperf.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\lzcalspl.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\pctorec.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\pvgfilt.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\rppwsx.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\w?nword.exe -> Spyware.PurityScan : Cleaned with backup
C:\WINDOWS\Temp\b.com -> Spyware.AdURL : Cleaned with backup
C:\WINDOWS\Temp\MediaAccessInstPack.exe -> Spyware.WinAD : Cleaned with backup
C:\WINDOWS\Temp\Mshtml3.exe -> Spyware.PurityScan : Cleaned with backup
C:\WINDOWS\Temp\upd206.exe -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\Temp\upd208.exe -> Spyware.Look2Me : Cleaned with backup


::Report End

Thanks again to all trying to help!!
 
Finally this was fixed!!!

As I state above I did the routine that pechenegs suggested above. While I think this really helped, (ewido found and cleaned an additional 130 spywares on the computer when the other 5 or so spy catchers were no longer finding anything. Killbox also eliminated the osoa.exe process which would not die!) the final tool that fixed the problem was ieFix. For a complete synopsis of that tool and where it is located see the thread with the same name located in XP forum.

Once again thanks to all who took the time to help me out!!
 
well, I think fom the ewido log you have look2me and ewido doesn't clean it all off. Best to run this tool to make sure.


Download L2mfix from one of these two locations:




Save the file to your desktop and double click l2mfix.exe. Read and Accept the agreement. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Logby typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.


Run ActiveScan online virus scan here


When the scan is finished, anything that it cannot clean have it delete it.
Make a note of the file location of anything that cannot be deleted so you
can delete it yourself.
- Save the results from the scan!



post the l2me and the active scan log with another hijack this log
 
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