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AAM wont allow voicemail to "Play on Phone" with Outlook integration

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Mjoeuser

Technical User
Jan 3, 2011
71
US
Hi all,

We have a new 6.2 with Avaya Aura Messenger. We are programming for outlook integration. We got this working, but when we press the "play on Phone" button on the Avaya Voice Messenger ptrogram that was supplied by the BP, we get the message "avaya the voice message identifier does not appear to be valid". Does anyone know what might be wrong?

Thanks,

Joe
 
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