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AAM voicemessage cradle to grave

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remchuk

Vendor
Feb 7, 2012
27
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US
AAM Storage and Application 7.1
ACM 8.0
All virtual

I've searched 'message log' in the forums and couldn't find an answer.

How can I view the life cycle of a single voicemail message?

Specific to what I'm looking for...
[ul]
[li]Message left on mailbox xxx a month ago,[/li]
[li]then forwarded to yyy a week later,[/li]
[li]then forwarded again to 333 today.[/li]
[/ul]

How can I find the message ID with relevant timestamps and mailbox numbers for xxx and yyy.

Thank you
 
Would start on the AXC. Administration->Messaging->Collect System log files. Specify your time range. You would need to dig through various logs to figure it out. You will probably need the same logs from your application servers.
 
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