Hi!
We are looking into running AACC SIP 6.2 agains CS1K 7.5.
Anyone running AACC SIP version and what is the feedback from agents and IT-department? Any problems?
NTP for AACC Planning and Engineering says that we need Session Manager to run AACC SIP 6.2 against CS1K 7.5 but not agains CS1K 7.0. Any comment on this? Problably it will work without Session Manager on CS1K 7.5 (using NRS) - but the question is if it supported? When asking Avaya we do get different answers....
We are looking into running AACC SIP 6.2 agains CS1K 7.5.
Anyone running AACC SIP version and what is the feedback from agents and IT-department? Any problems?
NTP for AACC Planning and Engineering says that we need Session Manager to run AACC SIP 6.2 against CS1K 7.5 but not agains CS1K 7.0. Any comment on this? Problably it will work without Session Manager on CS1K 7.5 (using NRS) - but the question is if it supported? When asking Avaya we do get different answers....