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AA2 Message Not Playing To Lines Assigned

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jmsquared

Technical User
Jan 22, 2003
7
US
Have two companies on same system. AA1 message is playing to all lines answered after hours (night greeting). AA2 message(night greeting)is in the system, but does not play to lines assigned to it. Any advice where to look to correct this problem? Thanks
 
Are all lines assigned to the AA's set to be answered by the voice mail calling group, or by night service? TipHelp@charter.net
 
Programmer came in remotely and fixed the problem. Not sure what she did to correct the problem.
 
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