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A/R to Bank-Not seeing deposits

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warrenk1966

Technical User
Jul 8, 2009
6
US
We just upgraded to ACCPAC 5.6; we post deposits in A/R but cannot see them in Bank Services to be cleared. Is there some checkbox missing in the setup for this linking to occur or some other reason we don't see the deposits in the bank?
 
I believe so, seems we have checked everything, we are creating a test database to play around with the new ACCPAC because it could be a process problem. Any other suggestions? and thanks so much
 
You must be missing something... nothing comes to mind.
 
There is product update 1 that needs to be installed, this includes the hotfixes. It is always bets practice to check for updates and hotfixes before upgrading to a new version.
 
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