A question regarding Enterprise viewing and formatting

[sclark415]

Please help! I am using Crystal 10 Enterprise, with version 10 of Crystal. On the web all of our reports are supposed to have an adobe acrobat format for the users to view the reports. I have several that were added to the Enterprise with adobe format but when the user tries to open the report for viewing, the reports open in the format of Crystal Reports. Have you ever run across this before?

 

[synapsevampire]

How were these reports "added to the enterprise with adobe format"?

If they open as Crystal, then they certainly were not added as a PDF, perhaps you mean scheduled?

Here's a nice freeware utility from APOS to change all users default viewer in CE 10:

http://www.apos.on.ca/sections/07-SoftSol-Freeware.shtml

-k

 

[sclark415]

Thank you. You are correct - they are scheduled, not added. After I added the database info, the parameter info, then I selected the calendar that the reports are to run off of. I changed the format to Adobe. Once I scheduled the reports to run, in the history the format shows Adobe, even though the reports open up as a Crystal Report. I have added about 350 reports - these 2 are the only ones that have caused any problem, especially a problem like this!