A Question on the HP Laser Jet 4550N?

[dringer]

Basically I want to set up the printer to print as landscape. So when I go into printing preferences and then click on the BASICS tab, I change to landscape. Then on the top of that window is an option for QUICK SETS, I try to save this new set but the save button is disabled and next to it there is an exclamation mark, when clicked it gives a message box saying: This feature is not available because you do not have permission to save system settings to this computer.
Please Help
Regards
D

 

[Pysj]

Log in using the "Administrator" account and try again.


Kind regards Pysj`n

 

[dringer]

thanks, but I have tried that.
Any more ideas

 

[hpwizzard]

Try to set this up from the application you print from and not in the driver on the client.

 

[dringer]

Thank you again. But there is no print setup option on the application being used.
Any more ideas

 

[Pysj]

Do you have something called "NTForms" in the drivers properties?
Try to hit the clear all button and see if that helps.


Kind regards Pysj`n

 

[dringer]

Thanks once more. But still no joy. I cleared the ntforms, but i am still having the same problem.
Any more ideas
Regards
D

 

[Pysj]

Is this printer installed on a server and then shared out to your computer?
If that is so, you need to save those quicksets on the server itself.


Kind regards Pysj`n

 

[dringer]

I went into the server and changed the driver that the printer was using, the new driver allows you to change between landscape etc...
Thanks for your help
regards
d

 

[Pysj]

Glad i could help


Kind regards Pysj`n