A few questions for those with experience...

[seldom]

Hi All,
I am currently working on a project which is about to start designing my company's first installation of Livelink.
Although we are very soon to get the use of a resource from Open Text to help us through the first few projects in the programme, I would like to get some of you guys' and gals' opinions on Livelink's capabilities to deliver certain 'off-the-wall' requirements. I'm not necessarily looking for an in-depth 'how to', just an idea as to whether these things are achievable 'out-of-the-box' with a bit of configuration or whether they require a large development effort.
Well, here goes:

- Sending alerts from workflow triggers to distribution lists determined from the document in relation to the creator/data owner.

- Search through a node in the file plan and all subordinate nodes to determine which documents need to be recalled when cancelling a workflow process e.g. documents part way through thier lifecycle.

- Changing ownership of a hierarchy of documents.

- Collecting the organisation/team structures from the user profile?

- Can we inherit distribution lists from another document from another profile to both an alert and a document?

- Can we route folders?

- Real-time (yes real-time) withdrawal of access - system logs you off and the current document is closed. (yeah - I thought that too, but I might as well ask while I'm here!)

- Forms constrained by user profile e.g. configurable signoff for expenses payments according to role/profile. Also alters the workflow of the document.

- Reports against read receipts for informational notifications. Even is there such a concept of read receipts outside of the email application?

- Real-time pop-ups? (I know Livelink is 'pull' technology so I'm not hopeful with this.)

- Interruption of processes in real-time. e.g. stopping a search that is taking too long.

- What are the capabilities of the alerting/notification functions? Can you set alerts to be triggered on any object to any recipient? Can you set an alert to be triggered when a document is 'hit' during a search?

I appreciate that this is quite a long post (especially as its my first one here), and I don't expect anyone to address all the above points, but I'd be really grateful for a 'heads up' as to what sort of nightmares may lie ahead.

Cheers,
Seldom

P.S. Congrats on the forum - there seems to be a drought of Livelink resource out there on the Web (Mr. Griffiths you are a saint). I realise that this is how Open Text make a large amount of thier money, but I can't even find a single book on the subject!!

 

[ggriffit]

Seldom,
thanks for the support for my site -

http://www.greggriffiths.org/livelink/

- glad to hear that people are finding it helpful, although I would really appreicate any items that anyone else has to contribute.

As for your requests, most can be solved with a little inventive coding as well as the Schema - which requires an NDA, so ask you account manager for it. This and it course should provide all you need for the change of owner in a hierarchy.

If your routing for the distribution lists are 'hard coded' you can add them in as process steps and use an EVALUATE to get to the appropriate one. Otherwise, you could look throught the White Paper on Livelink Workflow covers some links to a server side script that you could use to facilitate some of this.

In terms of some of the others, then either OpenText or a Third Party could provide that for you or suggestions.

Try posting a little more detail either here or in the KC -

https://knowledge.opentext.com

- which is the vendors site and requires a login from your Account Manager.

Once again, thanks for the feedback on my site, I'd love to know what other stuff people would like to see and would also appreciate some content from others as I don't know the entire App. inside out yet ;-)

 

[seldom]

Thanks for your comments,
It looks like most of the requirements that are coming up should be met either 'out of the box' or with a little coding - no problemo.
I'm a little reticent about going into too much detail here as our use of Livelink is still 'sensitive'. Rest assured we will be making good use of the Knowledge Center as soon as we are given access. I think that Open Text themselves may be getting directly involved with some of the more 'niche' requirements that we have.
The more I read about Livelink the more enthusiastic I get about it (I'm sure that will change - no software is that good), as I said apart from the sales pitches and the overviews, there's very little 'under the bonnet' information out there until you're in with the 'in' crowd.
It looks quite likely that I will be getting deeply involved with Livelink for at least the next couple of years so it may end up that I start to appear here more often.
Mr. Giffiths, the praise is well deserved - an oasis of information in the middle of a desert (discounting Open Text's site). I'm sure that once I'm 'up to my armpits' in this project (and the others planned to follow) I can find a few suggestions for you.
Kind Regards,
Seldom

 

[ggriffit]

thanks again for the praise, I hope that you continue to find both my site and the Knowledge Centre helpful, I'd be more than happy to help in the future.

If anyone else feels that they can contribute something to the 'oasis' then I'd really appreciate it, perhaps we can build a 'bazaar' at the 'oasis' ?