988 suicide line

[phonetech2012]

Hi has anyone been able to set up 988 on their pbx? I can not add the SPN of 88 since we have NXX's as I am sure so does everyone else. I tried acd to phantom out to the 800 number for 988 but fast busy. I think the only way is with SPN 88 set up since 9 is our ac1 to dial out.

 

[Firebird Scrambler]

Are you able to collect a listing from the TTY port and run it via the attached file to view all your outgoing call configuration in excel format.

It should be easy enough to see your references to "8" or "88" etc.

Then your options are to delete any conflicts and add them back in again with "88" set to point to a new RLB etc.