We created a way for our users that answer a lot of calls to be able to transfer someone directly to another users voicemail box on our AAM. Our users are confusing the TRANS to VM button that is present on the SIP phones with our new speed dial button Direct VM Trans. Does anyone know how to remove the TRANS to VMAIL button? I haven't found out exactly how this button is programmed on the phone either. I assume it's a default config on the phone.
Thanks
Thanks