96XX Password 1

[techma2]

We have some refurbished phones that have a password on them which is making it impossible to access the craft menu and clear the phone of it's programming. The phones boot and work but the password won't allow access to any other programming. The command "mutecraft#" doesn't work. Is there a way in the S8300 5.2 to change that? Or is there a way on a laptop to do that?

Thanks.

 

[AvayaTier3]

display system-parameters ip-options                            Page   3 of   3
                          IP-OPTIONS SYSTEM PARAMETERS

 SNMP PARAMETERS:
    Download Flag? n
    Community String:
    Source Addresses:

        1.                                  4.
        2.                                  5.
        3.                                  6.


 SERVICES DIAL PAD PARAMETERS:

        Download Flag? y
        [b][COLOR=#CC0000]Password: 27238
[/color][/b]

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[techma2]

I entered that in but no luck. I rebooted it after changing the field but the command still doesn't work.

 

[AvayaTier3]

Is download flag set to "y"
Does the phone register

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[techma2]

Yes! I just changed that and it seems to be working now. Thank you so much!!!