crossmark76
Technical User
Hi Guys,
Does anyone know if there are problems with the 9650 handsets re-registering with other CLAN's?
I ask as this week a shelf reset at our site and there were around 200 phones registered to a CLAN on that shelf, the 4610 & 4620 handsets re-registered very quickly with a CLAN on another shelf but the majority of 9650 handsets just had the message 'connecting' displayed until we logged them off and back on....
This has happened a few times in the past and it is only to 9650's that hang....
For info we have CM5.2, the scope options are corect on DHCP and the phone software running is 3.1 (I think there is a newer one but there is no mention of a fix in the release notes)
Any info would be appreciated...
Thanks
Mark
Does anyone know if there are problems with the 9650 handsets re-registering with other CLAN's?
I ask as this week a shelf reset at our site and there were around 200 phones registered to a CLAN on that shelf, the 4610 & 4620 handsets re-registered very quickly with a CLAN on another shelf but the majority of 9650 handsets just had the message 'connecting' displayed until we logged them off and back on....
This has happened a few times in the past and it is only to 9650's that hang....
For info we have CM5.2, the scope options are corect on DHCP and the phone software running is 3.1 (I think there is a newer one but there is no mention of a fix in the release notes)
Any info would be appreciated...
Thanks
Mark