Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

9630 ip phone firmware update wont work

Status
Not open for further replies.

joshhems

IS-IT--Management
Feb 26, 2012
23
0
0
US
a few phones on the site wont take the update when I unplug them and plug them back in
 
A little more information would be helpful... What software are they running now and what are you trying to upgrade them to? Where have you loaded the software? Have you checked the server log to see if the file is getting retrieved? What messages do you see on the screen of the phone during this process?
 
its not showing it to grab any files during startup the server is not retrieving the file if three phones are on the same mini switch would that be an issue i do not think it would since the corporate headquarters keeps all the server info confidential theres not much i can tell you i just need a broadscope solution
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top