9620 One -X vs 9620 standard

[Relusent]

I have the IP Office 500 8.1. Are there steps to make the 9620 one-x function the same as the 9620 standard so that
all the buttons function the same.
Thanks

 

[intrigrant]

I did not know there is a difference a 9620 is a 9620, One-X is a Avaya term for "One eXperience on all AVAYA platforms", although so it was told during the introduction of it.
So basically there is no One-X 9620, there is only a difference between "old" and "new"firmware for the phone.

 

[Relusent]

The two phones act totally different in how the call handling appears and fuctions. What would I need to change in the firmware to have both phones fuction the same? Is it something that can be done?

 

[bribiesca]

What is different?

 

[amriddle01]

I think they may be One-X quick edition phones on a special load, you can flash 46xx variants but not sent anything for the 96xx



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