9611G ringer volume 1

[geerg]

Hi all,
Does anyone know if it is possible to keep the original ringer volume after a reset of the 9611G (H.323)?
Every time a reset is performed our users complain that the ringer volume is loud again. Like it gets set to a default volume.

I have looked at the 46settings file but do not see a setting concerning the volume,
only if users can change it or not.

We have CM 6.3

Thanks!

 

[kyle555]

Probably backups. Look at BRURI. H323 sets can send their unique stuff to the fileserver and download it again.

 

[gwebster]

Look at the ReadMe for H.323 6.6.2 under new features:
"The volume settings for headset, handset, speaker, and ringing are saved in flash memory so that they will persist following a reboot. Additionally, they are backed up to the HTTP server such that the same settings can be used when a user logs into a different deskphone.

 

[geerg]

Thanks for the help!

We use the BRURI for the backup files but as we are on firmware 6.4 at
the moment I think thats the issue. With 6.4 the ringer volume is not saved.

As I am planning to upgrade to the latest firmware version I was eager to know how to avoid
complaints from our users concerning the ringer volume being back to loud.
Upgrading is the answer it seems