9611 SIP Message Button

[Vidmine]

I am configuring a 9611 for SIP, I have it registered with the session manager and can make and receive calls.
I cannot find where to configure the message button for the phone.
When I hit the message button I get No Number Configured.

 

[Sean655]

I believe that would be programmed in the 46xx file for the phone along with the many sip options that can be set up for sip phones.

 

[Vidmine]

Thanks, Do you know what that would be in the 46xxx file?

 

[Sean655]

I guess I was mistaken, I didn't see much in the 46xx for setting voicemail pilot number. I did look in SMGR and there's a field for setting the voicemail pilot number on the user profile page.

 

[kyle555]

What Sean said

 

[Vidmine]

Thanks, I must have some issues between session manager and CM.
The pilot number is in the SMGR user profile on the CM endpoint tab. I am also seeing an issue where I set buttons for the user and those buttons don't show up on the phone.