9611 one way audio

[Rhinorhino]

I have several 9611 sets that only get one way audio from time to time.

This happens different time and different users.

I've checked the ALLOW DIRECT MEDIA PATH but they only way to fix the problem is the reboot the handset

These are all DHCP managed locally via the IPO and not running on the clients data wiring or network.

Any suggestions?

 

[Westi]

that is not a lot of info.

IPO Release
Trunk type
network setup
If SIP trunk is it on the same LAN or the other LAN