9611/9641 Call Logs

[dtlegend123]

On 9611 and 9641s we have a question about call logs.. Calls that flow to voice mail do not appear in the missed call log or the delivered call log.. Is there a setting or fix for this??

Thanks ALL,

Don Stewart

 

[gwebster]

Look at the LOGUNSEEN parameter in the 46xxsettings.txt file.

 

[dtlegend123]

Thanks GW!
This was the current setting:

## LOGUNSEEN specifies whether incoming calls that did not cause alerting will be logged
## as missed calls (e.g., calls that are forwarded because the phone is busy).
## Value Operation
## 0 Unseen calls will not be logged (default)
## 1 Unseen calls will be logged

## SET LOGUNSEEN 1

So in order for it to actually follow the rule of "1" then I need to remove the ##'s