I have a few 9608G phones on an IPO500v2. In one case it's 7.0 and it just occurred on a different IPO with 9.1.8.
Upon initial boot the phone is fine. As soon as it reboots the buttons are misplaced and in the system status it says it's a 4624. If I reboot the IPO everything comes back to normal. If ever the phone is unplugged or reboots for whatever reason it comes back to a 4624! At first I thought this was due to an incompatibility with the G models and 7.0, but it just happened on a different IPO running 9.1.8. WTF ?
We've recently changed our distributor, and I've noticed some of these 9608G with crooked screens, loose buttons. I suspect these are refurbished. How can I verify this ? I want to verify on my end before blaming the distributor. It might have nothing to do with my problem.
Upon initial boot the phone is fine. As soon as it reboots the buttons are misplaced and in the system status it says it's a 4624. If I reboot the IPO everything comes back to normal. If ever the phone is unplugged or reboots for whatever reason it comes back to a 4624! At first I thought this was due to an incompatibility with the G models and 7.0, but it just happened on a different IPO running 9.1.8. WTF ?
We've recently changed our distributor, and I've noticed some of these 9608G with crooked screens, loose buttons. I suspect these are refurbished. How can I verify this ? I want to verify on my end before blaming the distributor. It might have nothing to do with my problem.