Hi All,
New to the IP Office environment. While setting up a new system, I've come across a situation were all the phone continuously update it's software after a reboot. once or twice i could see, but this been happening for the better part of a week now. The phone firmware has been upgraded to 6.6.
Is there a way we view/stop this process of occurring after each reboot?
Also, after the reboot/update, some extension are registering as a 9608 model phone and the button labeling is mixed up. no sure why this is happening either.
any help would be greatly appreciated.
New to the IP Office environment. While setting up a new system, I've come across a situation were all the phone continuously update it's software after a reboot. once or twice i could see, but this been happening for the better part of a week now. The phone firmware has been upgraded to 6.6.
Is there a way we view/stop this process of occurring after each reboot?
Also, after the reboot/update, some extension are registering as a 9608 model phone and the button labeling is mixed up. no sure why this is happening either.
any help would be greatly appreciated.