Hello all, just using VPN feature for the first time, have 3 users that need phones at their homes. All 9608 phones
I tested from my house (uverse) and it worked great
One of the users works perfect. This gives me confidence that the VPN itself is configured properly, obviously lol
The other two users get connected, log in to their extensions, and everything looks great. You can make test calls and it works great, the problem is when ending a call, the phone doesn't end the call. You can hit drop or just hang up, it's just like the phone won't let the call go. System status thinks the call is ended, the party on the other end is fine, but the VPN phone gets stuck, for lack of a better way of saying it. You can't start a new call on a different line or anything. You can get into the craft menu. Eventually the phone will restart and when it does, often times it doesn't want to work when it comes back up, it will show "discover x.x.x.x"
Has anyone seen this issue before?? Thanks in advance
I tested from my house (uverse) and it worked great
One of the users works perfect. This gives me confidence that the VPN itself is configured properly, obviously lol
The other two users get connected, log in to their extensions, and everything looks great. You can make test calls and it works great, the problem is when ending a call, the phone doesn't end the call. You can hit drop or just hang up, it's just like the phone won't let the call go. System status thinks the call is ended, the party on the other end is fine, but the VPN phone gets stuck, for lack of a better way of saying it. You can't start a new call on a different line or anything. You can get into the craft menu. Eventually the phone will restart and when it does, often times it doesn't want to work when it comes back up, it will show "discover x.x.x.x"
Has anyone seen this issue before?? Thanks in advance