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9608 Remote Extension

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louis1965

Technical User
Apr 14, 2013
35
ZA
Hi All.

Some help would be highly appreciated.

Currently running a IPO R9.0.8 with 1 Remote extension.
HO has an Untangle Server.
Remote extension behind a Sonicwall.

The phone registers and is operational.

The following is my problem. after about 5-7 minutes the phone reboots itself, and re-registers to the system and "retrieval Failed"displayed on the screen.
When using the phone after said reboot, it is still operational.

Found this in the Monitor trace.
LIC: RemoteWorkerNotAllowed: missing remote worker license for extn 210

Yet I only have 1 remote extension enabled, and user is set to power user that enables remote extn.

Any thoughts on this would be highly appreciated.
 
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